Cobalt ERP Intelligence

AI that understands the work.

Built into the ERP your team uses every day.

Ask about an order, investigate a variance or hand an agent a task. Cobalt uses the relevant records and methods to prepare a useful answer, with the next decision kept clear.

Cobalt assistants reviewing records, preparing documents and handling stock.
Everyday decisions

Start with the question your team needs to answer.

Can we deliver on Friday?

Check stock, existing commitments and incoming supply. See what can be promised now and what depends on a future receipt.

Why is this invoice on hold?

Compare the supplier invoice with its purchase order and receipts. Show the quantity or price difference and who needs to review it.

What changed in our margin?

Compare revenue and cost with the previous period or budget. Follow the difference into the transactions behind the report.

How it is built

One Intelligence Core across the business.

Sales, finance and operations share the same records. The Core selects the methods a question needs, checks the result and connects it to the next step in the workflow.

Find the relevant records

The question is scoped to the company, period and records your role can access. Retrieval finds the evidence; a knowledge graph helps when relationships between records matter.

Calculate and explain

Cobalt applies the relevant calculations and business rules. Forecasts and scenarios keep their assumptions visible. A connected language model can help interpret the question or draft an explanation; it does not decide the accounting figures.

Prepare the next step

The result can become a report, a proposed order change or a draft for approval. Configured permissions and approval rules determine what can happen next, with an activity record of the action.

It works on your real orders, invoices and stock, follows the same permissions and approvals as your team, appears in the record you already have open, and checks what actually happened after you act.

What AI-native means at Cobalt ERP
The methods

Eleven specialist methods.

Each method answers a different kind of question and has a firm limit it will not cross. A task only uses the methods that help it, so a screen that needs a total gets one calculated exactly by Cobalt ERP.

Method 01
Rules and checks

Accounting sums, tax rules, checks, eligibility and hard limits, each with a stated reason, plus exact what-if sums.

Your books' own maths. Never an AI's opinion.

Method 02
Patterns in your data

Customer groups, items bought together, repeat sequences, outliers, sudden changes and data-quality problems.

Shows what happens together. Never claims one caused the other.

Method 03
Forecasts

Predicts outcomes, how long things will take and demand, with honest probabilities and ranges.

Advice only. It cannot approve, post or grant access.

Method 04
Process mining

Shows how orders and tasks really flow: the variations, bottlenecks, waiting time, rework and skipped controls.

Shows the process as you really run it.

Method 05
Planning and scheduling

Plans routes, schedules, pick runs and loads within your real limits, balancing more than one goal.

Says whether a plan works, is the best found or is proven best. Never quietly bends a limit.

Method 06
What-if scenarios

Tests what-if questions, plays out many possible outcomes and shows how sensitive a plan is to change.

A scenario is not a forecast, a promise or an approval.

Method 07
Connected records

Knows how your customers, orders, products and suppliers link together, and where each figure came from.

Adds context to your books. Never a second copy of them.

Method 08
Search and memory

Finds the right records, policies, procedures and past cases, cites them, and only searches what you may see.

Permissions are checked before it searches.

Method 09
Reading documents

Reads text, layouts and tables from documents, sorts them, and picks up barcodes, images and signatures.

Values it reads stay suggestions until checked or accepted.

Method 10
Questions in plain English

Understands what you are asking, checks when something is unclear, summarises, and explains answers from your data.

Explains the answer. Never decides it.

Method 11
Recommendations

Ranks safe options, balances competing goals, and tests whether a change really made a difference.

A high score is not approval. Cause and effect needs solid evidence.

Actions
Approved actions

Where every method hands its work: prepared, approved, carried out and recorded.

The only way anything gets changed.

Behind the scenes

Eleven services that keep it safe.

Getting an answer is only part of the job. You also need to know where it came from, what it cost and how to stop it. Every method above relies on all eleven of these.

Service 01
Fixed formats

Every result follows an agreed, checked format, so nothing produces output nobody expected.

Service 02
Feature list

A checked list of what it can do. If a feature is listed, it works.

Service 03
Scope

Keeps every answer within your company, user, legal entity, books, country, currency, site, warehouse, period and permissions.

Service 04
Records over time

Keeps track of what was true when and what happened, and checks data quality before it is used.

Service 05
Planning the steps

Plans the steps for each question, runs some side by side, has a fallback, and can decline to answer when unsure.

Service 06
Running the work

Runs scheduled and triggered jobs, large batches and quick on-screen requests, and logs each one.

Service 07
Version history

Keeps every model, dataset, process map, playbook and prompt under version control.

Service 08
Accuracy tracking

Compares results with what actually happened, spots when accuracy slips, and promotes or retires models.

Service 09
Evidence

Records sources, citations, how each figure was worked out and its known limits, so any result can be replayed.

Service 10
Security and privacy

Keeps workspaces apart, controls what leaves Cobalt ERP, enforces separation of duties and consent, and has an off switch.

Service 11
In-app tools

The panels, work queues, assistant, alerts, feedback and cost controls you use day to day.

Cost

It tries the simple way first.

A typed question, an uploaded invoice or an agent's next step all start with the simplest option and stop as soon as there is a confident answer. That keeps Cobalt ERP Intelligence quick and cheap, and it keeps working if an outside AI provider goes down.

Question routing · use the method the task needs
RouteCapabilityHow it works
Layer 1Built-in rulesRecognises common questions in your own words, fills in details from the record you have open and runs the search.
Layer 2Small built-in modelHandles supported questions inside Cobalt without sending them to an outside model. Confidence checks determine when another method or clarification is needed.
L2bRemembered questionsRemembers how it handled a type of question before. It reruns the search each time, so the figures are always current.
Layer 3Outside AI modelUsed when a task needs an external model and the configured policy allows it. Only the permitted context needed for that request is sent; relevant record fields may be included.
Layer 4Reading hard documentsFor documents the simpler readers could not handle cleanly, such as complex layouts, tables, handwriting and poor scans.

Use the simplest option that meets the required standard for quality, safety and speed.

The rule Cobalt ERP Intelligence follows
AI agents

Agents that see a task through to the end.

An agent can work on a task over several days. It plans from an approved list of skills, does the work through Cobalt ERP's normal processes, and then checks separately that the result really happened. You decide how much it may do alone, one action and one workspace at a time.

Planner

Chooses from an approved list of skills and builds a plan with limits. It cannot use any tool directly.

Executor

Carries out each step under your current rules, checks permissions again at every step, and records the result.

Verifier

Checks separately whether the task really succeeded, using exact checks where it can. It is never the part that did the work.

Watchdog

Enforces limits on steps, time, cost and scope, and stops the task if it is cancelled, switched off or goes out of bounds.

Agents work towards a goal using approved skills. Cobalt ERP Intelligence gathers the evidence, your normal business rules make any change, and people keep the final say on anything that matters.

How agents work in Cobalt ERP

The same steps, every time

Set up the task

Confirm who is asking and what they may do before anything runs.

List the skills

Only the ones this workspace and this person may use.

Plan

Check every step before any of them runs.

Gather the facts

Read the records, save progress and ask when unsure.

Prepare changes

Anything that matters becomes a proposal to approve.

Get approval

A person approves, or an automation rule you set up applies.

Check again, then act

Permissions and the record are checked again, then Cobalt ERP makes the change.

Confirm and record

The result is checked separately and a record is kept.

Eight levels of independence

You grant each level one action and one workspace at a time. Most work happens in the middle levels. The top level is a deliberate choice for each action, with limits and an off switch.

Action permissions · enabled by your team
LevelCapabilityHow it works
Level 0ExplainAnswers questions about the product and your processes. Changes nothing.
Level 1DiagnoseLooks at live data you are allowed to see and reports what it found, with evidence.
Level 2NavigateTakes you straight to the screen where you can sort the problem out.
Level 3PreparePrepares a complete draft you can edit and review.
Level 4CoordinateSends questions and normal approvals to the right people and waits for them.
Level 5Apply when you confirmYou confirm, then Cobalt ERP checks it again and applies it under your login.
Level 6Prepare in advanceWhen something happens in the background, it prepares the work and assigns it before anyone has noticed the problem.
Level 7Limited automation · opt-inOne action you have chosen, which can be undone, runs on its own within set rules, limits and a live off switch.
Every area of the business

It understands seventeen areas of your business.

Each module adds its own knowledge of what a warehouse, a supplier or an accounting period is. Every area works the same way, so adding a new one does not mean rebuilding anything.

WORKWork queue master data managementMaster data customer relationshipsCustomer relationships quote to cashQuote to cash SUBSubscriptions procure to payProcure to pay INVInventory warehouse managementWarehouse DISTDistribution MFGManufacturing FSVCField service SDService desk HRPeople FINFinance FAFixed assets PLATPlatform PROJProjects

What that looks like in your day

Quote to cash

Fewer surprises when you sell

  • How likely each quote is to win
  • Where discounts and pricing eat into margin
  • How sure you can be of a delivery date, with other options
  • Common reasons behind returns
  • What is holding an order up, found before dispatch

Finance

Close sooner and explain every figure

  • Supplier invoices read, coded and matched to order and delivery
  • Duplicate invoices and risky payments flagged
  • Bank reconciliation and matching customer payments
  • Month-end checks that run all month and remember last month
  • Expected cash in, with a likely figure and a cautious one

Inventory & warehouse

Stock levels that keep up with demand

  • Demand forecasts that suit how each item sells
  • Safety stock, reorder points and order quantities that adjust
  • Slow-moving, dead and ageing stock spotted
  • Pick runs and stock counts put in priority order
  • Short picks and stock-outs flagged before the shift starts

Procure to pay

Buy with the facts in front of you

  • Supplier lead times learned from your history, typical and slow
  • Supplier quotes compared, and spend outside contract terms
  • Purchase orders that could be combined
  • Whether paying to expedite beats running out
  • Alerts when a supplier's bank details change

Distribution

Every van, every drop

  • Vehicle and load plans that respect real limits
  • Late-arrival risk and patterns in failed deliveries
  • Cost to serve each customer and each route
  • Carrier choice and the risk of missing the dispatch cut-off

Onboarding & support

Help getting started and staying running

  • A guided interview about your business, then a proposed setup
  • Help moving your data, with a test run and a way back
  • Support that knows exactly how your system is set up
  • A clear reason why something is blocked
Evidence

Every figure shows where it came from.

Five labels, used everywhere in the product. A figure calculated from your books is never shown as if AI wrote it, and AI-written text is never shown as a calculation.

Calculated by Cobalt ERP Rule-based AI-generated Extracted from document Product guidance

Behind each one is a record of the figures that went in, the rule or model version used, the evidence it relied on and any limits it noted. Predictions are saved before the result is known and later compared with what actually happened, so you can see how accurate they really are.

FAQ

What does AI-native mean here?

The AI works on your real orders, invoices and stock, follows the same permissions and approvals as everyone else, and appears in the record you already have open. Every module shares the same Cobalt ERP Intelligence, so there is no separate AI tool for each area. It shows its evidence and how sure it is, and it checks what actually happened after you act.

What is an AI agent?

An agent takes a goal, plans the steps from an approved list of skills, gathers the facts, prepares the work and sees it through to a checked result. A task can run for days or weeks, wait for a person and pick up where it left off. It does not make up business rules, look through your data freely, or take on authority nobody gave it.

Can it act on its own?

Only as far as you allow, for each action and each workspace. Most teams let it prepare the work and then confirm it themselves. Limited automation is a deliberate opt-in for single actions that can be undone, with value limits, a cool-down period, a live off switch and an automatic step back if quality drops. There is no general switch that hands over control.

Which AI model does it use?

Cobalt ERP Intelligence can use Anthropic's Claude or OpenAI's GPT models through one controlled connection, and which one is used is a setting. Built-in tools can answer supported requests without calling an outside model. Requests that need an external model follow the configured policy and available allowance.

What happens to my data?

Built-in analysis and requests to an outside AI service are separate routes. External requests use a controlled connection with permissions and cost limits. Only the permitted context needed for the request is sent; relevant record fields may be included. Your records are read to answer your questions and are not used to train AI for anyone else. Review the configured provider and data-handling terms before enabling an external service.

Which plan includes Cobalt ERP Intelligence?

Growth and above. Growth includes 100 AI credits a month, Scale 500 and Premier 2,000. Built-in rules and tools do not use external-model credits. They remain available when that allowance is exhausted, subject to the feature and usage limits in your plan; paid-model requests need available allowance.

Built into every module.